Heart of Tafiti
Questions about a lock, a bag or an order — a real person answers.
Not sure which lock fits your fridge handle? Wondering whether the gallon bags survive a freezer? This is the address for everything about the products themselves.
About an order? Checkout, payment, delivery and returns run through our retail partners — their order page resolves parcel and refund questions fastest. Product questions, fit checks and stuck claims: that is us, and we answer.
Monday through Friday, 9:00 AM to 5:00 PM Central Time. Weekend messages are read Monday morning, and we aim to answer everything within one business day.
Retailers, daycare suppliers, pet-business owners and writers covering family or sustainability topics — send a short note to [email protected] and it will land on the right desk.
