Fast, tracked delivery via trusted retail partners 30-day partner returns Compostable-first materials
Heart of TafitiHeart of Tafiti

Heart of Tafiti

Frequently Asked Questions

What parents, dog owners and home cooks ask us most.

24 hadhesive cure time before first use
8–10 mowhen most families install locks
50 statescovered by our retail partners

Childproofing

Will the adhesive damage my fridge or oven?

No — that is the design constraint we build around. The adhesive holds hard against daily pulls, and comes off clean with slow peeling and a little warmth from a hairdryer. Wipe the surface with alcohol before installing and give it 24 hours to cure before the first tug.

From what age do I need locks, and until when?

Most families install them when the child starts pulling to stand — around 8–10 months — and remove them somewhere past age three, when explanation starts working better than hardware. Every child writes their own schedule; the locks come off without a trace whenever yours is ready.

Do the door knob covers fit every knob?

They fit standard round door knobs. Lever handles need a lever lock instead — we make those too, and each product page states which handle type it covers.

Not sure which lock fits? Each product page states the handle or door type it covers — and if yours is unusual, send us a photo before you order. We answer with a straight yes or no.

Compostable Bags

What does “home compostable” actually mean?

The bag breaks down in a backyard compost pile, not only in an industrial facility. Our plant-based lines are made for exactly that. If your city collects organics curbside, check its rules — some programs accept certified bags, some insist on loose scraps.

Are compostable bags weaker than plastic?

Thin ones are, which is why ours are not thin. We cut the material extra thick so the bag survives a full sandwich, a wet scoop or an enthusiastic dog, and we would rather you judge that on the first roll than take our word for it.

Orders

Where do I actually buy?

At our trusted retail partners. Get Yours on any product opens that item at the partner store — checkout, payment, delivery and returns all run there. This catalog is the brand’s official showcase; the partner is the register.

Which payment methods can I use?

Whatever the partner’s checkout accepts — across our partners that covers Visa, Mastercard, American Express, PayPal and Apple Pay. Payment details never pass through this site.

Can I cancel or change an order?

Through the partner store’s order page — possible while the order has not shipped. Once the carrier has it, the returns process takes over.

How fast is delivery?

Standard is typically 3–7 business days, set and shown by the partner at checkout; details on the Shipping & Delivery page.